Privacy Policy

• Information We Collect
  We collect personal information in the following categories:
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  a. Information You Provide Directly
  - Name
  - Business email address
  - Phone number
  - Company name, role, and industry
  - Any information submitted through contact forms, lead forms, demo requests, or scheduling tools
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  b. Information Collected Automatically
  - IP address
  - Browser type, device type, and operating system
  - Pages viewed, time spent, and referring URLs
  - Approximate location (city/country level)
  - Cookies and similar technologies
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• Purposes of Processing and Legal Basis
  We process personal information only where permitted by law. Depending on the context, our legal
  bases include:
  - Performance of a contract or pre-contractual steps (e.g., responding to inquiries, scheduling demos)
  - Legitimate interests (e.g., improving our website, securing our systems, B2B marketing)
  - Consent (e.g., optional marketing communications or cookies where required)
  - Legal obligations (e.g., compliance, record-keeping)
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• How We Use Your Information
  We use personal information to:
  - Respond to inquiries and business requests
  - Schedule and conduct meetings, calls, or demonstrations
  - Operate, maintain, and improve our website and services
  - Send relevant business communications (you may opt out at any time)
  - Monitor usage, security, and performance
  - Comply with legal, regulatory, and contractual obligations
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• Cookies and Tracking Technologies
  We use cookies and similar technologies for essential website functionality, analytics, and performance monitoring. Where required by law, we obtain consent before placing non-essential cookies. You can manage cookies through your browser settings.
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• Sharing and Disclosure of Information
  We do not sell personal information.
  We may disclose personal information to:
  - Service providers and processors (e.g., analytics, CRM, scheduling, email infrastructure) acting on our documented instructions
  - Professional advisors (legal, accounting, compliance)
  - Authorities or regulators where required by law or to protect our legal rights.
  
  All service providers are subject to contractual confidentiality, data protection, and security obligations.
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• International Data Transfers
  Your information may be transferred to and processed in countries other than your country of residence. Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms to ensure lawful transfers.
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• Data Retention
  We retain personal information only for as long as necessary to achieve the purposes described in thispolicy, unless a longer retention period is required or permitted by law.
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• Data Security
  We maintain reasonable and appropriate administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we follow generally accepted security standards, no system can be guaranteed to be 100% secure.
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• Your Rights
  a. India – Digital Personal Data Protection Act, 2023 (DPDP Act)
  Individuals in India have the right to:
  - Access information about personal data processed by us
  -Request correction or erasure
  - Withdraw consent where applicable
  - Seek grievance redressal
  
  We respond to requests in accordance with statutory timelines.
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  b. European Economic Area – GDPR
  If you are located in the EEA, you have the right to:
  - Access, correct, or delete your personal data
  - Restrict or object to processing
  - Data portability
  - Withdraw consent where processing is based on consent
  - Lodge a complaint with a supervisory authority
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  c. California – CCPA / CPRA
  California residents have the right to:
  - Know what personal information is collected, used, or disclosed
  - Access specific pieces of personal information
  - Request deletion or correction (subject to legal exceptions)
  - Opt out of the sale or sharing of personal information (Datadivr does not sell or share personal information for cross-context behavioral advertising)
  - Not be discriminated against for exercising privacy rights
  
  Requests may require identity verification as permitted by law.
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• Children’s Data
  Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children.
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• Third-Party Links
  Our website may contain links to third-party websites. We are not responsible for the privacy practicesor content of those websites.
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• Changes to This Policy
  We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last updated" date.
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• Contact and Grievance Officer
  If you have questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:
  Email: info@datadivr.com
  Address: Datadivr, Prestige Cyber Green 1, Smart City, Kakkanad, Kochi, Kerala 682042